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FAQs
Do I need an account to place an order?
I have forgotten my password: what should I do?
Can I place an order over the phone?
Where can I find size & fit advice?
Can I cancel my order or make changes to it?
Which currencies can I shop in?
When will my card be charged?
What payment methods do you accept?
Will my personal details stay safe?
Can I reserve an item to buy later?
Are Maxx Group items authentic?
How will my order be packaged?
When will I receive my item and how can I track delivery?
What is Maxx Groups returns policy?
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